What you can expect

  • A close-knit family business with an open and committed work atmosphere

  • Plenty of variety in your work, maintaining good contacts with customers, every day offers new challenges

  • The opportunity to get your CE driver’s license at our expense

  • Growth opportunities: You get the chance to develop further through training and internal career paths.

  • Unforgettable company outings

  • A good salary in line with the Motor Vehicle and Two-Wheeler Industry Collective Labor Agreement (MVT), based on 40 hours and your work experience

  • Pension scheme, 24 vacation days, and 13 ADV days based on 1 FTE

  • A one-year contract based on full-time employment, with the prospect of a permanent contract

What we’re looking for

  • You have an MBO (vocational) level of work and thought

  • You have work experience in the commercial vehicle industry and know how the truck world works

  • Words that suit you well are: customer-oriented, proactive, strong communicator, practical & technical

  • You are organized; maintaining an overview and working systematically are second nature to you

  • With your experience in planning and your technical insight, you are of great value to the After-sales team

Working at Van Dijk Trucks

‘Solving, connecting and future-oriented’ is the motto of the Van Dijk Group: the mobility partner of the Central Netherlands for more than 95 years. Van Dijk Trucks is a dealer for the powerful, innovative brands Volvo Trucks and Renault Trucks. Honest advice, sharing knowledge, being open to feedback and always curious: that characterizes who we are. We make a difference through conscious choices regarding sustainability, innovation and how we treat others. Because what we leave behind determines the future!

Van Dijk Trucks has several locations in the central Netherlands; for this role, you will work at our Woerden branch. We cherish the great atmosphere within our team, have an eye for everyone personally, and are open to ideas from our colleagues. We regularly organize unforgettable outings or a great party! As a Service Advisor, you are the link between our customers, the workshop manager, and the colleagues in the workshop. You identify our customers’ needs and contact them to schedule maintenance work for the workshop. You follow up on prescribed campaigns and coordinate breakdowns both at home and abroad. Do you want to get started at our wonderful family business? Then grab your chance now and apply quickly!

What your day looks like

  • 07:30

    You start the day with your colleagues over a cup of coffee, going through the schedule with the Service Manager and workshop foreman. You check what's on the agenda for the day and ensure the work orders for the commercial vehicle technicians are ready. The day can begin!

  • 09:00

    A customer arrives at the counter; the engine isn't running smoothly. You consult with the workshop foreman—a job like this can sometimes take more time. There's space to check the truck. You create a work order with the description of the complaint. You offer the customer a cup of coffee and have them take a seat in the driver's lounge.

  • 10:00

    The workshop foreman lets you know that the truck that was just brought in can be repaired, but it will take longer, so you arrange a courtesy car for the customer so they can head home.

  • 12:00

    Today is a nice busy morning; the phone rings regularly. You and your colleague schedule many appointments for the coming week. You regularly check whether the accepted work fits into the daily and weekly schedule.

  • 12:15

    Time for lunch in the canteen, catching up with your colleagues. Jokes are flying back and forth.

  • 13:00

    A colleague from the warehouse asks for help completing an invoice. You grab the work order and match the right parts with the right tasks. Another invoice ready for billing!

  • 13:15

    A customer is stranded abroad; you contact VAS and check if they are indeed one of our customers, then you issue a payment guarantee. Naturally, you stay in touch with the customer and their driver, as well as with VAS, so you know exactly when the customer will be helped and can estimate when the vehicle will be ready at the foreign dealer.

  • 15:00

    A quick coffee break in the canteen; there's a lot of talk about the new Van Dijk Vitality program, it's great that everyone is enthusiastic.

  • 15:15

    You receive an email from the Service Manager with new guidelines from the importer for following up on campaigns. You read the message carefully and discuss it with your colleague right away.

  • 16:00

    You go through tomorrow's schedule, check maintenance schedules, and ensure work orders are created correctly. You also take maintenance contracts into account or check for ongoing campaigns.

  • 17:00

    The day is almost over; you quickly call the customer from this morning to let them know the truck is repaired and they can come swap the courtesy car tomorrow. Another satisfied customer! Tomorrow is a new day!

Will you join us as a service advisor?

Do you want to get started at our beautiful family business? Grab your chance now and apply quickly! We will get in touch with you as soon as possible!

Our vacancies

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Commercial Vehicle Technician

Performing MOT, alarm, and tail lift inspections, doing tachograph calibrations, and solving technical problems!

Culemborg – 1 FTE

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Light Commercial Vehicle (LCV) Technician

Is tinkering with light commercial vehicles in your DNA? At Van Dijk Trucks Utrecht, you keep vans in top shape and work on trucks.

Utrecht – 1 FTE

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Trailer mechanic

As a trailer mechanic, you perform repairs, maintenance, and inspections, with good employment conditions and growth opportunities!

Utrecht – 1 FTE

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